Providence Water, although a department of the City of Providence, is regulated by state and federal agencies in addition to city policies and procedures. The quality of our treated drinking water is regulated by the US Environmental Protection Agency and the Rhode Island Department of Health. Our revenue and rate structure is regulated by the Rhode Island Public Utilities Commission.

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Transmission & Distribution

The Transmission & Distribution Department (T&D) is comprised of managers and staff who operate the water distribution system in accordance with the established standards of the Safe Drinking Water Act.  The department performs installations, repairs, and maintenance to the distribution system, as well as responding to emergencies regarding any leaks or water-related issues.  T&D works closely with the Engineering department's process of updating the distribution system to provide safe, potable drinking water to our customers.