Lead and Drinking Water

If you have a lead service line, call our Water Quality Hotline at (401) 521-6303 for more information on current lead service line replacement funding options. Read More>>


The Low Income Household Water Assistance Program (LIHWAP) is Accepting Applications

Funded by the American Rescue Plan Act (ARPA) and the Consolidated Appropriations Act of 2021, LIHWAP is available for eligible low-income households through September 30, 2023, or until funds are exhausted.

Households can receive the LIHWAP grants for both drinking water and wastewater services.


Need Assistance Paying Your Water Bill?

You may be eligible for the Low Income Household Water Assistance Program (LIHWAP). For more information, please visit the Department of Human Services (DHS) at https://dhs.ri.gov/programs-and-services/energy-and-water-assistance-programs/low-income-household-water-assistance or Agency Partners at https://www.ricommunityaction.org/


¿Necesitas ayuda para pagar su factura de agua?

Puedes ser elegible para el programa de Low Income Household Water Assistance Program (LIHWAP). Para más información, visite el Departamento de Servicios Humanos (DHS) https://dhs.ri.gov/programs-and-services/energy-and-water-assistance-programs/low-income-household-water-assistance o las agencias comunitarias https://www.ricommunityaction.org/


Providence Water Alerts Customers in Providence of Upcoming Water Main Rehabilitation Work

Providence Water is alerting customers in several Providence neighborhoods of upcoming water main construction projects scheduled to begin this spring. Read More >>


Important COVID-19
(Coronavirus) Information

Providence Water is following the progress of the Coronavirus very closely. Providence Water is taking all steps necessary to keep our customers and employees safe. To learn more please go to https://www.provwater.com/covid19


Remember, the following options are always available for most water account needs:

📞  (866) 889-2683 for our free automated payment service
📧 billing@provwater.com
🌐 Visit https://www.invoicecloud.com/provwaterri

We're here to help

We are committed to providing support to our customers in the face of disaster. If you or a family member have been affected by COVID-19 and are unable to pay your bill on time, please contact our customer service department at (401) 521-5070.

For more information on the Coronavirus (COVID-19), you can head to: https://www.cdc.gov/coronavirus/2019-ncov/index.html