Phones
Customer ServiceTo speak or contact a representative regarding questions on your water bill, questions regarding title requests for an upcoming closing, or to make a payment |
(401) 521-5070 |
billing@provwater.com | |
To Pay by Phone |
(866) 889-2683 |
Emergency Line (24x7) |
(401) 521-6300 Opt. 1 |
Water Main Improvements HotlineGeneral construction questions in your area |
(401) 521-6303 (8:30am-4:00pm) |
(401) 952-6535 (Emergency- After Hours for Bypass) | |
wmr@provwater.com | |
Water Quality HotlineLead Service Line Program Discolored water and water pressure issues |
(401) 521-6303 |
Offices
Main BuildingAdministration, Customer Service, Purchasing, Finance, and Engineering |
125 Dupont Drive |
Purification PlantPhilip J. Holton Water Purification Works |
61 N. Road (Route 116) |
Hours
Day | Regular Hours | Summer Hours (July & August) |
---|---|---|
Sunday | Closed | Closed |
Monday | 8:30am - 4:30pm | 8:30am - 4:00pm |
Tuesday | 8:30am - 4:30pm | 8:30am - 4:00pm |
Wednesday | 8:30am - 4:30pm | 8:30am - 4:00pm |
Thursday | 8:30am - 4:30pm | 8:30am - 4:00pm |
Friday | 8:30am - 4:30pm | 8:30am - 4:00pm |
Saturday | Closed | Closed |
Holiday Hours
Date | Day | Holiday | Hours |
---|---|---|---|
01/02/2023 | Monday | New Year's Day Observed | Closed |
01/16/2023 | Monday | Martin Luther King Jr Day | Closed |
02/20/2023 | Monday | Presidents' Day | Closed |
05/29/2023 | Monday | Memorial Day | Closed |
06/19/2023 | Monday | Juneteenth | Closed |
07/04/2023 | Tuesday | Independence Day | Closed |
08/14/2023 | Monday | Victory Day | Closed |
09/04/2023 | Monday | Labor Day | Closed |
10/09/2023 | Monday | Columbus Day | Closed |
11/10/2023 | Friday | Veterans Day Observed | Closed |
11/23/2023 | Thursday | Thanksgiving Day | Closed |
11/24/2023 | Friday | Day After Thanksgiving | Closed |
12/25/2023 | Monday | Christmas Day | Closed |