Tips to Avoid Freezing Pipes During Extreme Cold Temperatures

PROVIDENCE, RI – With extreme cold weather being forecast for Friday, February 3rd and Saturday, February 4th, Providence Water is providing customers with the following tips to avoid frozen water pipes:

Providence Water Becomes First Water Utility in Rhode Island to be 100% Powered by Renewable Energy

Operational 4.9 megawatt solar array anticipated to produce 100% of Providence Water’s Energy and $25 million in savings

$3 Million RI Infrastructure Bank Loan Allows Providence Water to Offer 0%, 10-Year Loans for Customers to Replace Private Side Lead Service Lines

(PROVIDENCE, R.I. – May 29, 2020) A $3 million loan from the Rhode Island Infrastructure Bank (RIIB) will allow Providence Water to continue and significantly improve on a pilot zero percent interest loan program for customers to replace private side lead service lines in their homes.

Providence Water's Customer Service Center Now Open Five Days Per Week


Providence Water headquarters located at 125 Dupont Drive in Providence is now open five days per week with enhanced screening, social distancing, and cleaning protocols in place to protect the health and safety of employees and the public.  

COVID-19 Precautionary Measures for Customer and Employee Safety

Our first priority is the safety of Providence Water employees and the customers we serve. We have implemented additional steps to protect customers and employees during the COVID-19 pandemic while continuing to ensure the safe, reliable delivery of clean drinking water.