Providence Water: At-a-Glance
It is the mission of Providence Water to provide reliable, high-quality, safe, clean drinking water for our customers at a reasonable cost, supported by excellent customer service, within the context of a positive, fair, efficient, effective and healthy workplace environment.
At a Glance
- Providence Water customers consume an average of 60 million gallons of water each day.
- The Scituate Reservoir Watershed is 93 square miles.
- The Providence Water Purification Plant tests and treats millions of gallons of water before it is delivered to customers.
- Providence Water owns and maintains approximately 1,100 miles of mains and pipes in its distribution system.
- There are approximately 6,800 fire hydrants served by Providence Water.
- Providence Water provides some of the highest quality water in the country to approximately 600,000 people – 60% of Rhode Island.
- The Scituate Reservoir is the largest body of freshwater in RI with 37 billion gallons of water.
Customer Service
Our pledge to customers: Value, Convenience, Quality
Providence Water utility rates are among the lowest in the state. One gallon of water costs less than a penny.
Every time our customers turn on the tap, open a bill, report a problem, or ask a question, we strive to make sure they receive the highest quality of customer service.
We know that water is essential for households, so we make sure that when there is a problem, we minimize response time and provide timely notification of work that may impact water at the tap.