Leadership Team

Ricky Caruolo

General Manager
Reports to the Board of Directors

The General Manager is responsible for all administrative and supervisory details of operating the water system and reports directly to the Water Supply Board of Directors.

Gregg Giasson, P.E.

Executive Engineer
Reports to the General Manager

Responsible for the oversight of Transmission and Distribution, Water Supply and the administrative functions within the Engineering department.

David P. Tikoian

Deputy General Manager
Reports to the General Manager

Responsible for the oversight of Customer Services, Support Services, Personnel, Governmental Relations and the administrative functions within the Finance, Information Technology and Cyber Security departments.

Katherine Mello

Deputy General Manager - Operations
Reports to the Executive Engineer

Responsible for the oversight and management of the planning, implementation and monitoring aspects of the Water Supply, Engineering and Water Quality departments.

Antonio M. Araujo III

Chief of Operations
Reports to the Deputy General Manager

Responsible for the oversight and management of physical security, facilities, safety & risk, inventory control, purchasing and fleet operations.

Paul Pion

Chief Information Security Officer (CISO)
Reports to the Deputy General Manager

Responsible for advancing Providence Water's Information Security program, ensuring the confidentiality, integrity and availability of Providence Water's critical systems and data.

Joseph P. DiPina

Chief of Administration
Reports to the Deputy General Manager

Responsible for staff oversight of the Finance Department and the Board Chairperson’s representative on the City of Providence, Board of Contract and Supply.

Peter LePage

Senior Director of Engineering
Reports to the Deputy General Manager-Operations

Responsible for supporting the collection, treatment and distribution functions with technical engineering expertise and assistance, and the administration of the Infrastructure Replacement Program for Providence Water.

Lynn Roberts

Senior Director of Personnel
Reports to the Deputy General Manager

Responsible for Human Resources programs and policies relating to employee relations, compensation, benefits, contractual applications, workers' compensation, performance and staffing.

Mark Ceseretti

Senior Director of Customer Service
Reports to the Deputy General Manager

Responsible for the daily operations of all customer billing, collections, and meter installations.

Cheryl McCreight

Director of Finance
Reports to the Chief of Administration

Responsible for all areas of finance and accounting including budgetary and regulatory matters.

Richard Pimental

Director of Information Security
Reports to the Chief Information Security Officer

Responsible for ensuring the goals of Providence Water's Information Security Department are met through both technical and non-technical means, protecting critical information assets, technologies and data.

Carissa Richard

Director of Governmental Relations
Reports to the Deputy General Manager

Responsible for governmental and legislative matters, coordination of communications functions and serving as Secretary to the Water Supply Board of Directors.

Pedro Santos

Director of Information Technology
Reports to the Chief Information Security Officer

Responsible for the management of all IT functions, projects and activities necessary to support certain business functions within the organization.