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Ricky Caruolo
General Manager
Reports to the Board of Directors
 
The General Manager is responsible for all administrative and supervisory details of operating the water system and reports directly to the Water Supply Board of Directors.
Gregg Giasson
Gregg Giasson, P.E.
Executive Engineer
Reports to the General Manager
 
Responsible for the oversight of Transmission and Distribution, Water Supply and the administrative functions within the Engineering department.
David P. Tikoian
Deputy General Manager
Reports to the General Manager
 
Responsible for the oversight of Customer Services, Support Services, Personnel, Governmental Relations and the administrative functions within the Finance, Information Technology and Cyber Security departments.
Tony Araujo
Antonio M. Araujo III
Chief of Operations
Reports to the Deputy General Manager
 
Responsible for the oversight and management of physical security, facilities, safety & risk, inventory control, purchasing and fleet operations.
Katherine Mello
Chief of Technical Services
Reports to the Executive Engineer
 
Responsible for the oversight and management of the planning, implementation and monitoring aspects of the Water Supply, Engineering and Water Quality departments.
Paul Pion
Paul Pion
Chief Information Security Officer (CISO)
Reports to the Deputy General Manager
 
Responsible for advancing Providence Water's information security program, ensuring the confidentiality, integrity and availability of Providence Water's critical systems. and data.
Joseph P. DiPina
Chief of Administration 
Reports to the Deputy General Manager
 
Responsible for staff oversight of the Finance Department and the Board Chairperson’s representative on the City of Providence, Board of Contract and Supply.
Lynn Roberts
Senior Director of Personnel
Reports to the Deputy General Manager
 
Responsible for Human Resources programs and policies relating to employee relations, compensation, benefits, contractual applications, workers' compensation, performance and staffing.
Mark Ceseretti
Director of Customer Service
Reports to the Deputy General Manager
 
Responsible for the daily operations of all customer billing, collections, and meter installations.
Peter LePage
Director of Engineering
Reports to the Chief of Technical Services
 
Responsible for supporting the collection, treatment and distribution functions with technical engineering expertise and assistance, and the administration of the Infrastructure Replacement Program for Providence Water.
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Richard Pimental
Director of Information Security
Reports to the Chief Information Security Officer
 
Responsible for ensuring the goals of Providence Water's Information Security Division are met through both technical and non-technical means, protecting critical information assets, technologies and data.
Carissa Richard
Director of Governmental Relations
Reports to the Deputy General Manager
 
Responsible for governmental and legislative matters, coordination of communications functions and serving as Secretary to the Water Supply Board of Directors.